/ ux writing

/ at campuswire

campuswire is a teaching and learning platform for higher ed which hosts discussion forums, real-time online instruction, assignments, grading, and instant messaging between students.

As campuswire’s seventh (and first female) hire, I fulfilled a variety of UX roles upon the team.


I contributed written elements to the campuswire platform:


 

I worked closely with our professor users to define our product roadmap, then kept users abreast of updates via a change log:

 

 

my intimate knowledge of the site’s design enabled me to develop how-to guides for elements of the platform which users found more challenging to use: